Customer Service Representative

Administrative to work in performing a variety of office duties ( like downloading emails, filing, answering phone lines, typing , copying, faxing, office organization, follow up with the projects, etc.)

Administrative, Customer Service

Description

• Excellent communication skills.

• The ability to work as part of a team. 

• A polite, thoughtful and friendly attitude. 

• Patience and calmness under pressure. 

• The ability to handle complaints and difficult situations. 

• Computer and administration skills.

Requirements

• Attracts potential customers by answering product and service questions; suggesting information about other products and services. 

• Opens customer accounts by recording account information. 

• Maintains customer records by updating account information. 

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Location: Miami, Florida, United States

Salary: Not Disclosed by Employer

Degree Level: High School OR equivalent

Industry: